So long and thanks for everything

When we started Tender Leaves in 2010, we believed that books and libraries still hold an important place in our lives and society. We also set continuous high targets for ourselves to exceed your expectations.

The positive feedback we received from you kept telling us that we were doing something right and our biggest pat on the back was on the day when we issued our 50,000th book.

But in the last year, because of the prevailing business climate, we felt we weren’t able to meet our own exacting standards and have reached a point where it has become commercially unaffordable for us to maintain the same levels of service that you have got used to, with us.

We don’t want to cut corners or under-deliver on the promises made to you and to ourselves. So our Board has come to the painful decision that we will discontinue our library operations with immediate effect, i.e. 11/11/2013.

It has been a great journey for us and we are grateful to you for having given us the opportunity to serve you. I and my team will always be indebted to you and will treasure this experience.

If you use our service through your employer’s corporate library subscription account, please mark your books for return and drop them in the drop-box by 14/11/2013.

If you have subscribed to our service directly, mark your books for return and we’ll pick up the books and return your refundable deposit and the amount for the remaining duration of your subscription. (You’d have already received an email with details of the refund)

Before we sign off, we’d like to point to this fantastic article by Neil Gaiman on the importance of libraries and why our future depends on them.

Thank you!!

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17 responses to this post.

  1. Posted by Binsy on November 11, 2013 at 3:52 am

    Thats really sad.. 😦 We enjoyed this service tremendously. Hope you guys will rethink on your decision and resume your services. Anyways thanks for your unbeatable and prompt service!!!

    Reply

  2. I AM HEART BROKEN…:( Wish you all the very best and thank you for supporting us writers…we would have never made it to our readers without you…warm regards!!

    Reply

  3. Oh dear. I wished for such a service in Bangalore or that you would expand here. It’s sad that you couldn’t make it work in a viable manner.

    Reply

  4. I really really wish you would reconsider your decision. I am sure your readers will be ready to pay more & get lesser number of deliveries per week. We all understand that business climate is tough but you are EVERYTHING that makes life difficult for competitors….great collection, awesome service (always with a smile)! PLEASE PLEASE don’t go away!! You will greatly missed! Please think it over!

    Reply

  5. Dear Harish,

    Sad to read this. But hope the experience of running TenderLeaves taught you and enriched you.

    Wish you all the best in the next ventures.

    Regards,
    SG

    Reply

  6. Posted by Neeran Karnik on November 12, 2013 at 11:49 am

    Harish,

    Sorry to hear that — your service will be greatly missed! Best wishes for your next venture; keep us posted on whatever you do next, and I’ll be happy to support you in whatever way I can 🙂

    Reply

  7. Posted by Saroj on November 12, 2013 at 1:46 pm

    Hi, Its really very sad. We are gonna miss the services a lot. I enjoyed while reading books. Your books are very nice and have variety. If possible, please try to reopen this library.

    Reply

  8. TL Team,
    You had a great thing going with a noble purpose ,sad to he ar abt the closure . if you are exiting the Library venture ,what happens to all the great books , any chance of a public auction in pune , may be a good idea to get them to avid readers ..

    Regards

    Reply

  9. Posted by Sudhakar on November 13, 2013 at 11:18 am

    Dear Team Tender Leaves,

    Its really sad to hear it .. just when peoplw wre hoping of an expansion. Can it be a temporary suspension while you are working on a stronger business model. Is there a possibility of leveraging ICT more .. e-library with subscription based access to books. This opens up entire country for you. May help increase volumes with lower cost. Hope some alternatives will emerge. Good luck in all your future endeavours

    Reply

  10. Posted by Prakash on November 13, 2013 at 12:23 pm

    It is really sad to get this news. We have really liked your prompt service and the varieties of books that you served. Most of the readers will be disappointed to hear this, mostly kids. Hope you come out with more better option where we could again enjoy reading books.

    Reply

  11. Posted by Altaf on November 13, 2013 at 5:48 pm

    This news troubled me. You guys were giving amazing service and preety good collection of books. I sincerely hope things work out for your business and you resume service.

    Thanks for starting this and continuing it for whatever time you could.

    Reply

  12. Posted by Bhuvana on November 19, 2013 at 6:32 am

    Sad news to me also…. i also enjoyed reading few rare books. Collection is very vast. Thank you for your service

    Reply

  13. Posted by Pradeep on November 20, 2013 at 5:57 am

    This is really sad news. I enjoyed tender leaves services and books a lot; thanks for that.

    Reply

  14. Very very sad!!
    Best wishes for your future ventures.
    Mohan

    Reply

  15. Posted by Atul on November 26, 2013 at 8:32 am

    Even though this is a sad news, i am still positive that management will revisit the decision and start operations again. My son has developed his interest in reading books because of Tender Leaves. Many Thanks !!

    Reply

  16. Posted by Rajiv P on December 30, 2013 at 4:37 am

    We discovered you and lost you…all in 15 mins 😦 I was searching online for a nice library for my kids whilst on vacation in Aundh and we loved your site. It is sad that libraries shut down but pizza parlors and coffee shops thrive, an almost Maslowian hierarchy of feeding. So what is it about the economics of a local library that does not work? Investment in books inventory? Not enough clientele? Willingness to pay / frequency of use? And what can fix it? It needs to be fixed – can’t think of communities without libraries

    Reply

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